Baji Partners' Privacy Policy

Baji Partners ("we", "us", "the platform") sets out in this Privacy Policy how we handle the personal information of our users. By using the Baji Partners website or mobile app, you agree to the terms of this Privacy Policy.

This privacy policy of ours Terms & Conditions in effect alongside. Please read this policy carefully before using any of the platform's services.

Baji partners believes that transparency and trust are the foundation of any lasting relationship. That's why we are fully open about our data practices. If you have any questions or concerns, please reach out to our support team.

Baji Partners collects various types of information to provide you with the best possible service. This information comes from two main sources — what you provide directly, and what is collected automatically while you use the platform.

We only collect information that is necessary to provide our services. No unnecessary personal data is gathered.

Baji Partners uses the information we collect for specific purposes outlined below. We never misuse your data or use it for anything beyond what is stated here.

• To create and manage your account and complete KYC verification.
• To process all financial transactions, including deposits & withdrawals.
• To manage betting, gaming, and promotional offers.
• To provide customer support and resolve complaints.
• To detect and prevent fraud, money laundering, and suspicious activity.
• To comply with legal and regulatory obligations.
• To improve platform performance and enhance the user experience.
• To send you promotional messages based on your preferences (you may opt out at any time).

Baji partners may share your personal information with third parties in limited and specific circumstances. In every case, the protection of your information is ensured.

• Payment Providers: Only the information necessary to process transactions is shared with payment providers such as bKash, Nagad, and Rocket.
• Technology Partners: Limited data is shared with technology service providers under contract, as required to operate the platform.
• Legal Obligations: Data may be disclosed in response to court orders, requests from government authorities, or other legal processes.
• Fraud Prevention: Relevant information may be shared with regulatory authorities to prevent fraud and money laundering.

Baji Partners uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help the website remember your preferences.

• Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: Used to remember your language, theme, and preferences.
• Analytical Cookies: To understand platform usage statistics — you may disable this at any time.
• Marketing Cookies: To show relevant advertisements — can be disabled from browser settings.

You can manage or delete cookies at any time through your browser settings. However, disabling certain essential cookies may cause some platform features to not function properly.

Baji Partners applies industry-standard security measures to protect your personal and financial information. Our security framework operates across multiple layers, so even if one layer is compromised, your data remains safe.

• SSL/TLS Encryption: All data transfers between the platform and servers are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security can be added to your account.
• Firewall Protection: A robust firewall system is in place to prevent unauthorized access.
• Regular Security Audits: Our specialist team regularly tests systems to identify and address vulnerabilities.
• Staff Training: All baji partners staff undergo strict data protection training.

Baji Partners retains your information only for as long as necessary. Data that is no longer needed is securely deleted after a set period.

• Account Information: Retained while your account is active and for up to 5 years after closure (as required by law).
• Transaction Records: Retained for 7 years in accordance with financial regulatory requirements.
• KYC Documents: Retained for a minimum of 5 years after account closure.
• Cookies & technical logs: Typically deleted within 30 days to 1 year.
• Support Conversations: May be retained for up to 2 years after resolution.

As a Baji Partners user, you have the following rights over your personal information:

To exercise any of these rights, please email our support team at: support@bajipartners.bet. A response will be provided within 30 days of receiving your request.

Baji Partners strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any personal information from minors.

• Age verification is carried out at the time of registration.
• If a minor creates an account using false information and is identified, the account will be closed.
• If a parent or guardian discovers that their child has created an account, please contact us immediately at support@bajipartners.bet.
• Any information identified as belonging to a minor will be deleted immediately.

Baji Partners may update this Privacy Policy as needed. Changes may occur due to new services, technological updates, or legal requirements.

• Notice of any significant changes will be provided via email or on the platform.
• The "Last Updated" date will always be displayed at the top of the page.
• Continued use of the platform after any updates constitutes acceptance of the revised policy.
• We recommend checking this page regularly for updates.

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to our Data Protection team:

• Email: support@bajipartners.bet
• Help Center: Help Center page
• FAQ: General Inquiries

An initial response will be provided within 48 hours of receiving your request, with full resolution within 30 days.